Terms of Use

 

COSMOVEDA e.K.
Adalbertstr. 5-8
10999 Berlin
Phone  +49 (0) 30 46796560
Fax: +49 (0) 30 46796561
Email: shop@cosmoveda.de
Web: www.cosmoveda.de

Owner: Günther Eckerle
HRA Berlin 39750 B
St.Nr.: 14/271/61744   ID Nr.: DE 812140365
DE-ÖKO-003 (Kontrollstelle)

 

I. General terms and conditions


1 scope

The following terms and conditions apply to business relations to our consumer customers when ordering via the Internet shop in the version valid at the time of ordering.

Consumer is any natural person who concludes a legal transaction for a purpose which predominantly can be expected neither to their commercial nor their independent professional activity.


2 offer and conclusion of contract

The representation of the products in our Internet shop is not a legally binding offer, but a noncommittal online catalog.

Subject of the contract is the sale of goods via our Internet shop. The successful run through the steps of the order after entering your personal data and by clicking on the appropriate button in the final step of the ordering process, you submit a binding purchase offer of the goods in the shopping cart. Before submitting the order, you have the ability to detect any input errors and correction function to correct and/or modify.

The confirmation of the order follows immediately after sending the order. This automatic acknowledgement of receipt only documented that the order was received and represents no acceptance of the order.

We are entitled, by sending a confirmation of order in writing or in text form (E.g. email), in which you will be prompted for payment or the delivery of the goods is confirmed, to accept your order within 2 days of receipt.

A binding contract can come also already previously if you select an online payment and make the payment immediately after submitting the order. In this case, the conclusion of the contract at the time of the relevant payment service provider confirmed the execution of the payment order on the takes place.


3 payment

Only the payment methods displayed in the ordering process will be accepted. The available methods of payment and details of any additional costs of a payment type skills on the information pages of our Internet shop are previewed.


4 delivery

The delivery is effected by shipment of the goods to the address communicated by the customer.

Against the delivery in the ordering process of the packing and shipping costs. Advance information on possible supply quota systems and accumulating packing and shipping can be viewed on the information pages of our Internet shop.

Should an article be fault not available despite careful planning, you informed about this by E-Mail and may already be provided compensation paid.


5 retention of title   

The delivered goods remain our property until full payment of the purchase price.


6 warranty    

The warranty is subject to the statutory provisions.


7 transport damage

For consumer customers: Please claim transport damage immediately to the carrier, and contact us. The contact information must be in the imprint. Please take note that the non-observance of the complaint or contact has no consequences for your statutory warranty rights. But, you help us to be able to assert our own claims against the carrier.


9 protection of minors

The sale of alcohol to young people under the age of 18 is prohibited. Our offer is aimed exclusively at full age customers. If you are under 18 years of age, you may order any alcoholic beverages. By placing your order, you confirm that you are at least 18 years al. If in doubt, we ask for a proof of age.

 

II. customer information


1 code of conduct

We are Member of the Verein sicherer und seriöser Internetshopbetreiber e. V. and have subjected to us the local inspection criteria and the free for our customers, extrajudicial conciliation office.

http://www.internetsiegel.net/Pruefungskriterien.pdf
http://www.internetsiegel.net/html/schlichtungsstelle.html


2 technical steps leading to the conclusion of the contract and correction options

You can create the desired goods in the virtual shopping cart without obligation. This can call at any time and view its contents, correct, and/or delete. If you want to buy the selected goods you must go through the ordering process by entering your personal data and select the desired shipping and payment type. The ordering process you can by closing the browser window at any time cancel or complete but by submitting the order. Any input errors when placing your order you can before submitting the order identify and correct using the correction functions. The conclusion of the contract in accordance with passage 2 of our general terms and Conditions (in the part I. General terms and conditions).


3 essential characteristics of the goods

Information on the essential characteristics of the goods offered by us, please refer to the respective product descriptions in our online shop.


4 language of the contract

Language for the conclusion of the contract available to is German.


5 delivery time information

The delivery time is available in the respective offer in our Internet shop. Are there no information provided the delivery time exceed 5 days for national deliveries and up to 10 days for international deliveries. Sundays and holidays, fall within the delivery period the delivery period is extended accordingly.


6 complaints and online dispute resolution

You can submit complaints, complaints and other claims at the address given in the imprint.

The European Commission has created a platform for the online settlement of disputes ('OS platform"). The OS platform serves as the focal point on out-of-court settlement of disputes arising from online purchase contracts. You can reach the platform at http://ec.europa.eu/consumers/odr/


7 warranty

The warranty is done according to the passage of 6 of our terms and Conditions (in the part I. General terms and conditions).


8 contract text storage

The full text of the Treaty is not stored by us. You can view the general terms and conditions at any time on our Web site and save it on your computer. The specific ordering information, as well as the general terms and conditions as well as customer information be sent to you via email. The specific ordering information is available at registration in the login area.